It's called SAVE AS!

I work with an office manager who started her working career back when telephone numbers had words in them and the typewriter was as fancy as office equipment got.

She's S-L-O-W-L-Y adopted to more modern equipment like computers and email, but still hasn't mastered things like formatting (emails and documents often have crazyass spacing) or using computers to do repetitive tasks more efficiently (she draws out the SLC symposium schedule on legal paper with a ruler until I intervened and did it in Excel).

Several times over the past year, she's lost work on documents because she doesn't remember to rename and save attachments to her computer. She opens them up, works on them, and saves them (she thinks) but once she closes them, they're gone forever in the ether of temp files and whatever gobbledygook name/code they got when she opened them.

So this morning, we had yet another tutorial on SAVE AS. I stressed again that this is the FIRST THING she needs to do after opening an attachement. Save the document to the hard drive or desktop--wherever you'll be able to find it again--and rename it if you're adding stuff/tracking chances, etc. This goes for Excel and Word attachments. If you want the document and the work you did on it to exist later, you need to Save As.

I hope I sounded more patient than I felt whilst tutoring. I swear it seems like she's hearing this for the first time ever, even though this is probably the fourth or fifth time.